Triage Team

Frequently Asked Questions

Appointments & Consultations

1. Do I need a referral to see a specialist at DaVinci Health? 
No referral is needed. You can book directly with any of our consultants.

2. How can I book an appointment?
You can book online, call our reception, or visit our clinic in person.

3. Can I cancel or reschedule my appointment?
Yes. We kindly ask for at least 24 hours’ notice if you need to change your appointment.

4. Do you offer same-day appointments?
Yes. We offer same-day consultations through our Walk-In Clinic and certain specialist departments.

1. How much does a consultation cost?
Prices vary depending on the service. Please contact our team for the latest fee schedule. 

2. Do you accept private health insurance? 
Yes. We work with most major insurers. Bring your insurance card and authorisation, if applicable. 

3. Do I need to pay upfront if I have insurance? 
This depends on your insurance provider. Some offer direct billing, others may require payment followed by reimbursement. 

4. Do you offer package prices for tests or screenings? 
Yes. We have Health Screening Packages and Work Permit bundles available. 

1. How do I choose the right specialist? 
You can view our doctor directory by speciality or ask our reception for guidance. 

2. What if I need to see more than one specialist? 
Our team can help coordinate multi-specialist care, all under one roof. 

3. Can I get a second opinion at DaVinci Health? 
Absolutely. Many patients come to us for expert second opinions on diagnoses or treatment plans. 

1. What services are available at the Walk-In Clinic? 
Minor illnesses, injuries, medical certificates, work permit medicals, and more — no appointment required. 

2. When is the Walk-In Clinic open? 
We’re open 7 days a week, including Sundays and public holidays. 

3. Can I bring my child to the Walk-In Clinic? 
Yes. We treat patients of all ages, including children with non-emergency conditions. 

1. How do I get my test results? 
Results are usually available within 24–48 hours and can be accessed via secure email or in-person follow-up. 

2. Do I need a prescription or referral for blood tests or X-rays? 
In most cases, yes. If you attend our Walk-In Clinic or see a doctor, referrals can be issued on-site. 

3. Are your lab and imaging services done in-house? 
Yes. We have a full laboratory and radiology department, including X-ray, ultrasound, CT, and MRI. 

1. What is included in a health screening package? 
Screenings include blood tests, imaging, and specialist consultations — based on your age, gender, and risk factors. 

2. Can I get vaccinated at DaVinci Health? 
Yes. We offer travel vaccinations, flu shots, tetanus boosters, and childhood immunisations. 

3. When should I start getting regular check-ups? 
Adults over 40 are encouraged to have annual health checks. Earlier if you have ongoing conditions or risk factors. 

1. Do you provide medicals for work permits? 
Yes. We offer full ID Malta-compliant work permit medical screening, including X-rays and blood tests. 

2. Can my employer book screenings for our staff? 
Yes. We offer occupational health services and corporate wellness packages. 

3. How long does a work permit medical take? 
Most assessments and paperwork are completed in a single visit. 

1. Do you offer pediatric care? 
Yes. We provide care for children of all ages, including vaccinations, growth monitoring, and sick visits. 

2. Can I get a check-up for my teenager? 
Absolutely. We offer adolescent health consultations focused on both physical and emotional wellbeing. 

1. Do you offer telemedicine or online consultations? 
Yes. Some doctors are available for virtual consultations. Please enquire when booking. 

2. Are your services available to tourists or non-residents? 
Yes. We welcome international patients and walk-ins. 

3. Is parking available at the clinic? 
Yes. Our Birkirkara facility has onsite and nearby parking options. 

4. Can someone accompany me to my appointment? 
Yes. You’re welcome to bring a friend or family member. 

5. How do I get in touch if I have a question after my visit? 
You can contact us via phone or email. Our team is happy to follow up on any concerns or advice needed. 

Trusted by Hundreds of Thousands of Patients in Malta

With over 25 years of service, DaVinci Health is committed to delivering quality, safety, and efficiency in every aspect of healthcare — from initial consultation to recovery.